FAQ

FREQUENTLY ASKED QUESTIONS

1. Are training collars safe for my dog?

Absolutely—when used correctly! Our training collars are designed to be safe and effective tools to support training, not punish your dog. We always recommend starting with vibration or sound before considering an electric pulse. If using the pulse feature, start at the lowest setting and work your way up only if needed.

2. How do vibration and sound-only training collars work?

These collars use a combination of sound and vibration to get your dog’s attention—great for training recall, stopping unwanted behaviours, and reinforcing commands. No shocks, just a gentle reminder to listen up!

3. What about collars with an electric pulse?

Some of our training collars include an optional electric pulse feature. You’re in full control—you can turn it off, use only vibration and sound, or activate the pulse at a low level if needed. These collars are designed to reinforce training, not to be used as punishment.

4. Are electric training collars cruel?

Not at all—when used responsibly. Our collars are designed to be a training aid, not a tool for discipline. Many professional trainers and vets recommend them when used correctly, especially for stubborn dogs or off-leash training in safe environments.

5. How does a boundary fence training unit work?

Our boundary fence training system helps keep your dog safely within a designated area. The system uses a wireless or in-ground boundary, and if your dog gets too close, the collar will give a warning sound, followed by a vibration or an optional mild correction if they continue. It’s a great way to give your dog freedom while keeping them safe.

6. Will a training collar stop my dog from barking?

Some dogs respond well to training collars for excessive barking, especially vibration and sound cues. However, training collars work best alongside proper training techniques, positive reinforcement, and ensuring your dog is getting enough exercise and mental stimulation.

7. Can I use a training collar on a puppy?

We recommend waiting until your pup is at least six months old before using a training collar. Younger puppies are still developing, and positive reinforcement training (treats, praise, consistency) is the best approach in those early months.

8. Are your training collars waterproof?

Many of our collars are water-resistant or waterproof, making them great for dogs who love a splash. Check the product details for specifics, as some are built for full submersion while others can handle rain and puddles but not swimming.

9. How do I introduce my dog to a training collar?

Start slow! Let your dog wear the collar without turning it on so they get used to it. When you begin training, use sound and vibration first, pairing it with rewards and praise. Keep sessions short and positive, and never use the collar when frustrated. Training should always be a positive experience!

10. What if my dog doesn’t respond to the collar?

If your dog isn’t responding, check that the collar is fitted correctly and that you’re using the right settings. Some dogs need a higher vibration level, while others respond to sound alone. Consistency is key—combine collar use with clear commands and rewards for best results.

11. Do training collars work on all dog breeds?

Most dogs respond well to training collars, but some breeds are more stubborn than others! If you have a highly independent breed (like a Husky or a Beagle), you may need to be extra consistent with training and pair the collar with positive reinforcement.

12. What if I have more than one dog—can I use the same system?

Yes! Many of our training collars and boundary fence systems support multiple dogs. Check the product details to see if extra collars can be added to your system.

13. Can I return a collar if it doesn’t work for my dog?

We want you and your dog to be happy! If your collar isn’t the right fit, check out our returns policy to see your options. We’re always happy to help find a better solution for you.

14. How do I choose the right training collar?

It depends on your dog’s size, training needs, and personality. If you’re unsure, reach out to us—we’re happy to help you pick the best option!