Terms of Service

1. Introduction

This website is owned and operated by K-911. These Terms & Conditions set forth the terms under which you may use our website and services. By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms.

You are not permitted to use this website or purchase products if doing so is prohibited by the laws applicable to you.

2. Purchases & Pricing

By purchasing an item from K-911, you agree that:

  1. You are responsible for reading the full product listing before making a purchase.
  2. You enter into a legally binding contract to purchase an item when you complete the checkout process.

We reserve the right to change product prices at any time and correct any pricing errors that may occur. Additional information on pricing and applicable taxes is available on our payments page.

For Return, Refund & Warranty Policy – [Click Here]

3. Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue any service or feature of our website at any time without prior notice. We may also limit access to our services or terminate access at our discretion.

4. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and software—is the exclusive property of K-911. You may not sell, license, distribute, modify, copy, reproduce, or create derivative works from any content on this website without explicit permission.

By uploading any content (such as images, designs, or text) to the website, you confirm that you own the rights to that content or have the necessary licenses. You also consent to such content being publicly displayed on the website.

5. Indemnification

You agree to indemnify and hold K-911 harmless from any claims, liabilities, damages, or legal fees resulting from your use of this website or its services.

6. Limitation of Liability

To the maximum extent permitted by law, K-911 shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

  • Loss of profits, goodwill, or data
  • Personal injury or property damage resulting from the use of our products
  • Unauthorised access to or misuse of your personal data

7. Legal Compliance & Restrictions

Electric Dog Collar Use: The legality of electric training collars varies across Australian states. It is your responsibility to ensure compliance with your local laws before purchasing. K-911 assumes no legal liability for the misuse of its products.

For an updated breakdown of legal status by state, please refer to our compliance page.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated via website notifications. Continued use of our website constitutes acceptance of the revised Terms.

9. Promotional Communications

By using our website, you agree to receive promotional emails, messages, or updates. You may opt out at any time by contacting us.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved exclusively in the courts of Melbourne. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For further inquiries, contact us at hello@k-911.shop.